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Refunds and Exchanges

If you received a damaged or opened product, please send us a message to with a picture of the damage and we will be happy to ship you a replacement product or offer you a full refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you are unhappy with your product for any reason, please send us a message at and we will work with you fix the problem to best of our ability.

Late or missing refunds 

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items 
Some product pages may note the sale of an item is final, typically when a product is being discontinued. Sale of these items cannot be refunded.